Job Satisfaction as a Mediator in The Emotional Intelligence and Organizational Commitment Relationshıp: Evidence From The Manufacturing Sector in Jordan
DOI:
https://doi.org/10.5281/zenodo.15745820Keywords:
Emotional Intelligence, Job Satisfaction, Organizational Commitment, Mediation Analysis, Manufacturing SectorAbstract
The first aim of this article is to examine the effect of Emotional Intelligence (EI) on Organizational Commitment (OC), and the second aim is to understand whether Job Satisfaction (JS) has a mediating role in this relationship. The study was conducted with data obtained from different manufacturing companies in Jordan. The sample consists of 411 employees. The research was conducted with a quantitative method using reliable and valid scales to measure EI, JS and OC. Normality tests, descriptive statistics, correlation and regression analysis were performed on the obtained data using the SPSS program. In addition, the mediation test findings were confirmed using the SPSS PROCESS Macro application. According to the findings, EI has a significant and positive effect on both JS and OC. It was found that JS partially mediates the relationship between EI and OC. This finding shows that the positive effect of EI on OC works through increased JS. This result shows that employees with high emotional intelligence experience higher JS, which strengthens their commitment to the organization. The study supports the importance of EI and JS in promoting OC and contributes to the literature by providing empirical evidence. The results emphasize the need for manufacturing companies to develop workplace policies that can enhance employees' EI and JS, so that companies can cultivate a more committed workforce.
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